Accurate Posting
Healthier Cash Flow

Accurate payment posting ensures every dollar earned is tracked and accounted for. We handle it with precision—so your revenue never slips through the cracks.

Genx Billing Solutions

What We Do in Payment Posting

Our payment posting service ensures that every insurance reimbursement and patient payment is accurately entered into your system. We work with both EOBs (Explanation of Benefits) and ERAs (Electronic Remittance Advice) to apply payments to the correct accounts and services. We log denials, write-offs, co-pays, and adjustments so your billing is always current and accurate.

We also reconcile payments with submitted claims, generate secondary claims when needed, and update patient balances in real-time. This attention to detail allows your practice to maintain healthy financial records, avoid revenue leaks, and prepare for audits with confidence.

Why Accurate Payment Posting Matters

In medical billing, accuracy isn't a luxury — it's a necessity. Payment posting is the bridge between the services you've provided and the revenue you're owed. When payments are not posted correctly, the entire billing cycle suffers. You could miss underpayments, overlook denials, or leave patient balances incorrect — all of which affect your bottom line and patient trust.

Accurate posting ensures that each claim is properly closed, every dollar is accounted for, and your practice has a clear picture of its financial performance. It also helps identify trends, like repeated underpayments by a payer or delays in processing, allowing your billing team to take early corrective action. Whether you're dealing with high-volume insurance claims or individual patient payments, accuracy in this step drives better cash flow, compliance, and operational efficiency.

How Our Payment Posting Works

We receive and review ERAs (Electronic Remittance Advice) and EOBs (Explanation of Benefits) from insurers and patients. Each payment is carefully matched to the correct claim and service date. We account for co-pays, deductibles, contractual adjustments, and denials, and update all relevant records.

In case of denied or short-paid claims, our team flags them immediately for follow-up. If a secondary insurance is required, we initiate that step promptly. Our real-time updates ensure that patient accounts reflect accurate balances, which improves both transparency and patient satisfaction.

The Benefits of Working with Genx Billing Solutions

By partnering with Genx Billing Solutions, businesss can
enjoy a range of benefits, including:

  • Ensure every payment is properly matched to its claim
  • Identify underpayments or denials early for fast follow-up
  • Keep patient balances updated and transparent
  • Simplify financial reporting and reconciliation
  • Improve overall revenue cycle efficiency
  • Reduce manual entry errors and avoid duplicate postings
  • Maintain clean records for audits and compliance

Let’s Get Started

Ready to take your digital presence to the next level? We’d love to hear about your goals and explore how we can help.

Frequently Asked Questions

What is payment posting in medical billing?

Payment posting is the process of recording insurance and patient payments into the billing system. It includes applying payments to the correct services, logging denials or adjustments, and updating patient balances.

Why is accurate payment posting important?

Accurate posting ensures you get paid correctly, helps track underpayments, speeds up secondary claims, and keeps patient balances clear. It’s essential for smooth revenue flow and compliance.

Do you support both manual and electronic payment posting?

Yes. We handle both ERA (Electronic Remittance Advice) and EOB (Explanation of Benefits) formats, whether payments come electronically or by paper.

How do you handle denied or short-paid claims?

We flag denied or underpaid claims immediately, document the reasons, and prepare them for fast and proper follow-up—helping reduce revenue loss.

Can you generate secondary claims automatically after posting?

Absolutely. If a secondary payer is listed, we generate and submit the secondary claim right after the primary payment is posted.

Will I get reports on payments and posting activity?

Yes, we provide regular reporting on posted payments, denials, adjustments, and account balances—so you always know where your revenue stands.
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